MICE Operations

MICE & Shiftbase: From booking to staff scheduling in one seamless motion

As soon as an event is confirmed in MICE, it appears correctly in your Shiftbase schedule immediately. No manual data entry, no separate lists, and no miscommunication between reservations and operations.

You choose how the event becomes visible in Shiftbase: as concrete shifts you can assign directly to employees, as a clear schedule item for a high-level overview, or as a combination of both. This ensures the integration always aligns with your organization's workflow.

Why this integration is essential for event venues and hotels

• From booking to execution without manual labor

  As soon as a reservation is officially confirmed, it appears directly in your schedule. No more handovers where crucial information gets lost.

• Fewer failure costs when changes occur

  Do times, guest counts, or details change in MICE? These are automatically updated in Shiftbase. Your schedule remains perfectly in sync with reality.

• Smart and realistic staff deployment

  Open shifts are only visible to employees who:

  • Have the right qualifications or certifications

  • Are not reported ill

  • Are not on holiday

  • Are available according to their submitted availability

This allows you to see at a glance who is truly available. You maintain control and easily assign the right team members. No unrealistic scheduling, no surprises on the day of the event.

• Faster response to last-minute changes
  Your schedule moves with your events. This provides peace of mind on the event day and total control over operations.

How it works

• Select per event type how you want to sync within Shiftbase.
• Shiftbase automatically creates the correct shifts and/or schedule items.
• Employees only see shifts that match their qualifications and availability.
• All key details such as time, location, and notes are included.
• Changes in MICE are synced to your Shiftbase schedule in real-time.